Terms & Conditions

Terms of Service

By accessing 3dcraftmakers.com or placing an order, you agree to the following terms and conditions. These terms govern all transactions, procurement coordination, and business interactions with Leap Discovery LLC — 3DCraftMakers.

Overview

About These Terms

These Terms of Service govern your use of 3dcraftmakers.com and any purchases or procurement interactions with 3DCraftMakers, a division of Leap Discovery LLC. By placing an order, submitting a procurement inquiry, or using our website, you agree to be bound by these terms.

These terms apply to all buyers including universities, research laboratories, STEM programs, makerspaces, manufacturing organizations, and individual purchasers.

Please read these terms carefully before placing an order. If you do not agree with any part of these terms, please do not proceed with a purchase or inquiry.

Terms Summary

Key Terms & Conditions

The following summarizes the key terms governing purchases and interactions with 3DCraftMakers.

Business Entity
Leap Discovery LLC — 3DCraftMakers
2093 Philadelphia Pike, #3455, Claymont, Delaware 19703, United States
Eligibility
By placing an order you confirm that you are authorized to make purchases on behalf of yourself or your organization, and that all information provided is accurate and complete.
Order Acceptance
Submission of an order does not constitute a binding contract until the order is confirmed by 3DCraftMakers. We reserve the right to decline or cancel any order at our discretion, including orders affected by pricing errors, availability issues, or procurement concerns.
Pricing & Payment
All prices are listed in US Dollars (USD). Prices are subject to change without notice. Full payment is required before order processing unless alternative institutional payment arrangements have been explicitly agreed upon in writing.
Shipping & Fulfillment
Orders are subject to our Shipping & Fulfillment Policy. Delivery timelines are estimates and are not guaranteed. 3DCraftMakers is not liable for carrier delays, freight scheduling issues, or circumstances beyond our control.
Returns & Refunds
All returns are subject to our Refund & Return Policy. Returns must be authorized in advance. Approved non-defective returns may be subject to a restocking fee of up to 15%.
Warranty
Products carry manufacturer warranty coverage as provided by Felfil. 3DCraftMakers acts as a coordination point for warranty claims. Warranty terms are provided with each system at delivery. We do not provide independent warranties beyond those offered by the manufacturer.
Product Use
Products are intended for professional, educational, and industrial use by qualified organizations. Buyers are responsible for ensuring systems are used in accordance with manufacturer guidelines, applicable safety regulations, and institutional policies.
Accuracy of Information
We make reasonable efforts to ensure product descriptions, specifications, and pricing are accurate. However, we do not warrant that all information is error-free. In the event of a material error, we will contact you before processing your order.
Limitation of Liability
3DCraftMakers and Leap Discovery LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of purchased products or delays in fulfillment beyond our direct control.
Intellectual Property
All content on 3dcraftmakers.com including text, design, and structural elements is the property of Leap Discovery LLC. Felfil product names, trademarks, and associated intellectual property are the property of Felfil and their respective owners.
Governing Law
These terms are governed by the laws of the State of Delaware, United States. Any disputes shall be resolved in the courts of competent jurisdiction in Delaware.
Changes to Terms
We reserve the right to update these terms at any time. Changes take effect upon posting to this page. Continued use of our website or services after changes constitutes acceptance of the updated terms.
Contact for Terms
For questions regarding these terms, contact support@3dcraftmakers.com or call (844) 559-9950, Monday through Friday, 9:00 AM – 5:00 PM EST.

Institutional buyers: If your organization requires specific contractual terms, purchase order language, or procurement documentation, contact our team at procurement@3dcraftmakers.com before placing your order.

Questions About These Terms

Contact Our Team

For questions about these terms, procurement arrangements, or institutional purchasing coordination, contact our team directly.

General Inquiries
Terms questions, order inquiries, product assistance
Procurement
Institutional purchasing, PO coordination, contractual requirements
Phone
Monday – Friday, 9:00 AM – 5:00 PM EST
Business Address
Leap Discovery LLC — 3DCraftMakers
2093 Philadelphia Pike, #3455
Claymont, Delaware 19703, United States

3DCraftMakers  •  Terms of Service  •  Leap Discovery LLC  •  Last Updated: 2026